What is it?

Dawn believes that in order to achieve excellent organisational performance, you need to set out for people both what they need to do and how they need to go about doing it. A competency framework allows you to communicate the behaviours people need to demonstrate to achieve excellent performance.

A grounded competency framework ensures a coherent set of skills, attitudes and knowledge that manifests itself in observable behaviours and that has a predictive value towards effective delivery of a certain performance. Essentially, competencies form the bedrock for how we do business in this organisation.


Why Competency Frameworking?

A solid competency model offers organizations a tool to structure their thinking when determining successful performance in each individual role.

The use of competencies permits a systematic assessment which provides clear feedback accurately reflecting employees’ behaviours, from areas where they excel through to areas for development. Measuring our employees against competencies provides us with information which can be used in appraisals as well as personal development plans, but, importantly, it also furnishes employees with clear direction.

A well-designed competency model enables senior management to be confident about critical advancement and, in this economic climate, critical redeployment decisions. It helps ensure that you are building bench strength continuously. What is left is an objective benchmarked assessment of employees skills, abilities and aptitudes.

Our Approach

A robust competency model can become the centre of everything the organisation does in terms of it’s people. A collaborative approach is used to instill a competency framework within an organisation - whether utilising generic frameworks, creating bespoke models, or refreshing and updating existing competency frameworks. Workshops and interviews are central to this process, but demand only a small time investment on the part of the organisation. A heightened relevance in interventions results from a competency modeling process.